This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the items (Items) listed on our website www.fabryan.com (our site) to you. Please read these terms and conditions carefully and make sure that you understand them, before ordering any Item from our site. You should understand that by ordering any of our Items, you agree to be bound by these terms and conditions.
Our site, and these terms and conditions have been designed for use within the United Kingdom and under English law. We are happy to consider requests from outside the United Kingdom however we give no warranty that the use of our site or the placing of an order through our site from outside the United Kingdom complies with any applicable laws or regulations of another jurisdiction.
After placing an order through our site, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy an Item. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Item has been, or will be, dispatched (Confirmation of Order). The contract between us (Contract) will only be formed when we send you the Confirmation of Order.
You may not cancel or vary your order once it has been accepted.
All Items are subject to availability. Some items are made to order, Please kindly allow 3- 5 working days.
Payment for goods ordered can be made by any method shown in this website at the time you place your order. All payments are taken in GBP
Orders received by 1.00pm (GMT) Monday to Friday will be delivered as follows: –
FREE Standard (Mainland UK) – 1 to 3 working day delivery using Courier or Royal Mail (Special Delivery). Orders will be dispatched within 2 working days of ordering or earlier.
Saturday deliveries are also available using Royal Mail although this may be limited during strike action and, if a Saturday delivery is required, please specify after placing your order.
FREE Delivery for Europe – Delivery normally within 2 to 3 working days via courier /Royal Mail or one of it’s working partners – normally the postal service in the country of destination.
FREE Delivery for the rest of the world – Delivery within 2 – 5 working days using UPS or FEDEX –
PLEASE NOTE: We do not deliver to P O BOX addresses.
Refund & Exchanges
FABRYAN is happy to refund or exchange unworn and unmarked goods with original packaging in a saleable condition accompanied by the purchase invoice within 14 days of the purchase date.
Refunds are processed immediately once we are in receipt of your returned items; however please allow up to 5 days for funds to be credited back to your account.
- Any items purchased from boutiques or stores or any other location selling our collections cannot be returned direct to Fabryan
- You can notify us by email to firstname.lastname@example.org before we have dispatched the goods to you; or
- Where goods have already been dispatched to you, by returning goods to us in accordance with clause above
Unfortunately, we are unable to provide refunds if the goods have been worn and you have changed your mind or if goods have been damaged after purchase. If you are returning products please remember they are your responsibility as a customer until they reach us.For your own protection we recommend that you send any returns using a delivery service that insures you for the value of the goods for example Royal mail special or recorded delivery in the UK or a courier service the US or Europe. We do not pay for return postage this will be at your own cost
73 Maple Road
Surbiton, KT6 4AG
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on Fabryan Limited you may be asked to provide certain information about yourself including your name, contact details. We do NOT store any financial information, such as credit or debit card details.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small amounts of information, which we may store on your computer.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at email@example.com
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Fabryan.com has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive mail list message.
It is a condition of Fabryan Limited allowing you access to the material on this website that you accept the terms and conditions of this notice.
The contents of this website are protected by copyright. The copying or incorporation into any other work of part or all of the material available on this website in any form is prohibited except that you may print or download extracts of the materials on this site for your personal use.
INFORMATION ON THIS WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.